Terms of Service

1. Acceptance of Terms

By accessing and using this website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, users, and customers of Mississauga Windows & Doors.

2. Services

We provide window and door installation, replacement, and related services to residential properties in Mississauga and the Greater Toronto Area. Our services include but are not limited to:

• Window installation and replacement
• Door installation and replacement
• In-home consultations and measurements
• Product selection guidance
• Weatherproofing and finishing

3. Quotes and Pricing

All quotes provided are estimates based on information available at the time of assessment. Final pricing may vary based on:

• Unforeseen structural conditions discovered during installation
• Changes to product selections or project scope requested by the customer
• Required permits or code compliance modifications
• Material price changes from manufacturers

Quotes are valid for 30 days from the date of issue unless otherwise stated. A signed contract and deposit are required before work begins.

4. Warranty

We provide the following warranty coverage:

• Installation Workmanship: Lifetime warranty covering defects in installation workmanship, including improper sealing, fitting, or finishing.
• Product Warranty: All windows and doors carry manufacturer warranties ranging from 10 years to lifetime, depending on the product. Specific warranty terms are provided in writing with your contract.

Warranty coverage does not extend to damage caused by misuse, neglect, unauthorized modifications, acts of nature, or normal wear and tear. Warranty claims must be submitted in writing.

5. Payment Terms

A deposit is required upon signing the contract, with the balance due upon completion of installation. We accept cash, cheque, e-transfer, and major credit cards. Financing options are available through our third-party financing partners, subject to credit approval. Late payments may be subject to interest charges as outlined in your contract.

6. Cancellation and Refunds

Cancellations made within 10 business days of signing the contract are eligible for a full deposit refund, provided custom products have not yet been ordered. Once custom products are ordered, the deposit is non-refundable. If we are unable to complete the work as agreed, you will receive a full refund of any payments made.

7. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your property and project requirements
• Ensure clear access to work areas on the scheduled installation date
• Remove window treatments, furniture, and personal items from work areas prior to installation
• Obtain any required permits or homeowner association approvals (we can assist with this process)
• Be available or designate a representative to be present during installation

8. Limitation of Liability

To the maximum extent permitted by law, Mississauga Windows & Doors shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Website Use

The content on this website is provided for general informational purposes only. While we strive to keep information accurate and up to date, we make no warranties about the completeness, reliability, or accuracy of the information. Images shown are representative and actual products may vary. Prices and availability are subject to change without notice.

10. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Mississauga Windows & Doors and is protected by Canadian copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

11. Governing Law

These terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms or our services shall be resolved in the courts of Ontario.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

13. Contact Us

If you have questions about these terms, please contact us: